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  Posted On: 22-05-2019        
            
         
   Job Application
 
  Title:  Technical Support Engineer
 
Company Name: 
Bayballs HR Pvt Ltd
 
Experience: 
1+yrs
 
Location: 
Chennai
 
Job description: 
Job Description:
Handling customer issues and resolves them within specified time limits using remote support applications
Following standard procedures for proper escalation of unresolved tickets to the appropriate internal teams
Search and identify solutions for software and hardware issues
Diagnose and troubleshoot technical issues, including installation and related configurations
Ask customers targeted questions to quickly understand the root of the problem
Follow up with users to ensure their applications are fully functional after troubleshooting
  Description:
 
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